“I need to work, I need the money,” said Marcos, 41, who has been driving for Spark for a year. Nancy Marcos, another Spark driver, said she used to make between $100 and $150 or so a day driving on the app, but now usually nets between $50 and $80 a day. “And they do fear that if they were to go to police and report these incidents that they would face some sort of repercussions and problems themselves.” “Many of these workers are undocumented,” Sanchez said. Some Spark drivers have been threatened, intimidated and harassed by the alleged scammers while working, said Lenny Sanchez, executive director of the Illinois chapter of the Independent Drivers Guild, a workers’ group that organizes with gig workers. “Now, I don’t spend that much time with my kids,” said Castillo, who has a 16-year-old daughter and an 11-year-old son. “Now, I have to work 12 hours every single day, no days off,” Castillo said sometimes, she can’t make half as much as she used to in a week, she said. She attributes the drop-off in business to the drivers who are allegedly using bots, which she first started noticing in January.Ĭastillo, who lives in Chicago’s Back of the Yards neighborhood, said she used to be able to make about $1,000 a week driving for Spark six days a week, working from the morning to early afternoon. Guadalupe Castillo, who has been driving for Spark for about two years, said she has to work much longer hours than she used to and still can’t make as much money - she no longer makes enough to pay her bills, she said.
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